Return Policy
PLEASE SEE MANUFACTURER'S WEBSITE FOR SPECIFICATION, FITMENT AND TECHNICAL INFORMATION.
MANY PARTS WILL FIT MULTIPLE YEARS AND MODELS. Do your research before buying. Remember, there are no returns on used or open box items!
You may return most new, unopened items for a full refund within 30 days of delivery. Factory Parts 7 days. Must have Receipt & Original Packaging. No Return On Electricals. These items should be in their original packaging and have their serial number or UPC. Special order returns are at our discretion on a case by case basis. If you would like to make a return or exchange, you must contact us by phone or email and submit an RMA (Return Merchandise Authorization) number before returning your items. This RMA number is usually written on the bill of lading (issued by the mail carrier's shipping department) or somewhere on the packaging. If you cannot find your RMA, one may be obtained by contacting us by phone or email.
All returns will be subject to a 25% restocking fee. Remember, if you would like to return or exchange your item, you must contact us before sending it back. Items returned to us without notification will not be eligible for a refund or exchange.
Returns will not be accepted on items that are:
NO RETURNS on Used Parts or Electrical Items. Items listed as NEW are brand new, never used. Items listed as Used/Open Box/Preowned, show normal wear unless otherwise stated. All Used/Open Box/Preowned items are sold as is without warranty, refunds or exchanges. Please be sure to review the posted photos, description and these terms and conditions before buying. USED parts will have scratches and blemishes. We do not knowingly sell items that do not work or are broken, unless noted in the description. We do try to give an accurate description of all items. However, we do sometimes make mistakes and will certainly take returns when we are at fault. However, we do not accept returns for fit specs or condition disagreements, and we will never take returns on electrical parts for any reason, which follows industry standards.
Shipping Carriers: We ship USPS, UPS or FedEx at our discretion. Insurance maybe required on high value items.
We are unable to ship to PO Boxes. Please use physical addresses only at check out.
Our handling time is 2 business days (excludes Holidays and Weekends). On Large items, we reserve the right to ship UPS Ground, USPS Parcel post, FedEx Smart Post or FedEx ground depending on the best price and pick up time. Smaller items will ship USPS Priority Mail unless otherwise noted. You will receive notice from our store when your shipping label is printed. LARGE ITEMS such as engines and frames MAY take a couple of extra days to be crated to ship. Please allow the full 3 days handling time on these items.
Questions emailed will be answered within 24 hours in most cases during the business week and as soon as possible on holidays and weekends. We will not respond to information already addressed in the listing.
Copyright © 2023 B&B Powersports LLC All Rights Reserved
Toll Free: 855-655-4454 Local: 513-988-7335
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